Guest Expectations In The Hospitality Property Industry-2023

Last updated 12/2022
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.36 GB | Duration: 1h 46m
Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes

What you’ll learn
Learn how to compare your property to competitor’s properties
Find out how to become your own guest
How to determine if your hospitality property is accessible
Find out if your restaurant is meeting its potential
How to get endless referrals
How negative reviews can be good for your business
Requirements
To be a current or wish to own and operate a hotel, resort inn or bed and breakfast.
Description
Learn how to step back and analyze your hospitality property objectively.Opening, developing and operating your hotel, resort, inn, bed and breakfast or vacation home is often a work of dedication and passion, so much so that it is easy to get lost in your surroundings.In this 10-part tutorial series, I will challenge you to step back and look at your property as an outsider, the big picture. You may be surprised at what you find.How Does Your Property CompareHow to Become Your Own GuestIs Your Hospitality Property AccessibleIs Your Restaurant Meeting Its Potential?How to Get Endless ReferralsNegative Reviews Are Good For BusinessHow to Prepare For When Guests ReturnReopening Hotels, Resorts, Bed & Breakfasts etc. After COVID-19.What Will Your Guests Expect Post LockdownWhat Is The Future Of The Hospitality Property IndustryThis course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, as well as, a “Guest Expectations in The Hospitality Property Industry” quiz, to ensure you get the most out of these tutorials.You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.Do you want to see your property as your guest do? Don’t hesitate. Sign up now!
Overview
Section 1: Guest Expectations in The Hospitality Property Industry-2023
Lecture 1 How Does Your Property Compare
Lecture 2 How to Become Your Own Guest
Lecture 3 Is Your Hospitality Property Accessible
Lecture 4 Is Your Restaurant Meeting its Potential
Lecture 5 How to Get Endless Referrals
Lecture 6 Negative Reviews Are Good For Business
Lecture 7 How to Prepare for When Guests Return
Lecture 8 Reopening Hotels, Resorts, Bed & Breakfasts After COVID-19
Lecture 9 What Will Your Guests Expect Post Lockdown
Lecture 10 What Is The Future Of The Hospitality Property Industry
Lecture 11 Guest Expectations in The Hospitality Property Industry-2023 PDF
Lecture 12 What’s Next…
This course is designed for current or potential future hotel, resort, inn & bed and breakfast owners/managers who want to know how they compare to their competitors,,If their property is meeting its potential,,If their customers are happy,This course is not necessary for hospitality property owners do not have any problems with occupancy rates and unhappy customers.

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